You may contact us through email using the form located below. More information is available by clicking the desired heading text below.
Change of Address
Please use the form provided below and choose “Request Change of Address” from the department options, or contact us using the contact details provided below. Our office phone number is: (540) 707-1005.
Please use the form provided below and choose “General /Administration” from the department options.
Please use the form provided below and choose “Donations and Financial” from the department options. Please Note: End-of-Year Reciepts are mailed out at the end of January. Mid-Year Reciepts are mailed out at the end of July.
HeartCry is unable to personally recommend any churches. However, if you are searching for a biblical church, we have compiled a page of Church Finder resources that may be helpful. HeartCry does not personally endorse any of the churches listed on these websites.
Please note: as a missionary society, we must remain focused on the work that God has given us – the care of our missionaries on the field. For this reason, we are not able to respond to any emails regarding the following:
Contacting Paul Washer
Due to the vast amount of correspondence intended for Brother Paul, he is not able to answer emails, letters, or phone calls. Thank you for your understanding in this matter, as Paul is seeking to be true to his primary responsibilities – his family and the work God has placed before him at HeartCry.
If you are attempting to schedule Paul Washer for a preaching engagement, please be advised that he is not taking any new engagements at this time.
Because HeartCry is a missionary society, we have neither the staff nor the resources to provide Biblical counseling to inquirers in need. We strongly believe that every person dealing with life and spiritual issues should consult the pastors and elders to whom God has entrusted them. If counsel is desired in addition to one’s local church pastor, we encourage you to contact the Association of Certified Biblical Counselors (ACBC).
Because HeartCry is a missionary society, we have neither the staff nor the resources to discuss theological issues with the general inquirer. We first and foremost encourage every person confronted with a theological issue or question to devote a substantial amount of time studying the Scriptures and secondary resources. If you are a member of a Bible-believing local church, we would encourage you to speak with your pastor or pastors. Other ministries that we encourage you to visit in seeking Biblical answers to your questions are Ligonier Ministries and Grace To You.
Cross Cultural Missions Opportunities
HeartCry’s main calling is to come alongside and support indigenous (or native) missionaries in the various places and churches in which they are already working. While we do believe that cross-cultural missions is a necessary part of the Great Commission, HeartCry does not train or send cross-cultural missionaries, nor do we facilitate any short-term trips. However, if you believe that the Lord is calling you to cross-cultural missions, we strongly encourage you to meet with the leaders of your local church so that they might confirm and validate your calling and gifts and help determine where and how you should serve.
When sending a question or comment to HeartCry, please be clear and concise with your email. This will help to facilitate a prompt and accurate reply. Thank you.
Social Media and other Online Accounts
Presently, the only official accounts related to HeartCry and Paul Washer are as follows:
HeartCry Missionary Society
P.O. BOX 7372
ROANOKE, VA 24019
Phone: (540) 707-1005
Monday – Friday*: 8:30 AM – 4:30 PM EST
* Please note: The HeartCry office will be closed on Tuesday mornings for prayer.